The error is shown during the checking image process, so you can separately check the image file through the steps here. Information code 4104: Invalid image file.ġ) If you get this error when performing a backup with the “Check Image” option selected, please do not worry, because the backup task is completed. You'd make sure the drive letter of the destination path keeps consistent with the one configured in the backup task. Please delete NAS.xml file under C:\ProgramData\AomeiBR, and then reconnect the NAS via typing into IP address.Ħ) Please also check if the drive letter of the destination partition or disk has been changed. Or, the NAS is disconnected because the unstable network or user account is changed when you back up to NAS. Information code 4103: Failed to write file.ġ) Check if your destination location has enough space to perform a backup.Ģ) Check if you have enough permission to read/write the destination location.ģ) Check if your destination disks have bad sectors.Ĥ) When you are doing the backup operation, you may shut down other threads that are accessing the directory of this destination.ĥ) Please make sure that you hook your external disks up or your network is in good condition when you fail to do the back up to external disks or NAS/Share. If you cannot find the programs, you can make a bootable media to do the backup again.Ĭlick here to learn more details. In this case, you can close these programs and try again. To fix this, you can copy the image file to the local disk.ģ) If the backup image is stored on a local disk, it indicates that some programs may have prevented Backupper from reading the image file. The error is shown during the checking image process, so you can separately check the image file through the steps here.Ģ) If the backup image is stored on NAS or removable devices, the connection has might be broken before reading the image file. Because the error is not related to backup so backup is completed. Information code 4102: Failed to read file.ġ) If you get this error when performing a backup with “Check Image” option selected, please do not worry. Please delete the NAS.xml file under C:\ProgramData\AomeiBR, and then reconnect the NAS via typing into IP address.Ĭlick here to learn more details. Please reconnect the external drive with the same drive letter as the target path.Ĥ) If you back up to NAS, you can try to map the network drive as a local drive in windows and then please set the mapped drive as the destination location. You can add permission under "Propreties"-"Security" tab.ģ) And, please check if the external drive is disconnected or its' drive letter is changed when you back up to an external drive. If not, please add "System" permission for your destination path and retry. Please check if your destination path has "System" permission. Or, antivirus software(such as windows defender) will prompt that the program is prevented (please allow it).Ģ) The backup process needs "System" permission. You can run ABcore.exe (under the installation directory of AOMEI Backupper) as an administrator to check if it can run successfully. Information code 4101: Failed to create file.ġ) Please first check if ABCore.exe is prevented by your antivirus software. Solution: Please try to rerun AOMEI Backupper and do the operation again. Information code 4099: Uninitialized component or function cell. Please contact our AOMEI Support Team, attach a screenshot of the backup source under "Properties" and attach the log folder under the installation directory of the software so that we will further analyze the problem and help you find solutions. After you remove tasks, please rerun the Backupper and retry the operation.Īlso, please find the corresponding backup task, click the three-line button and select "Properties" and verify the source of the backup. Solution: Please try to rerun AOMEI Backupper and do the operation again.Īnd, you can try to find and then remove all AOMEI Backupper related events and tasks in Windows Task Scheduler: right-click " This PC"-> Manage-> System Tools-> Task Scheduler-> Task Scheduler Library. Information code 4098: Invalid parameter.
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